Mobile Communications Policy
At The Tailored Tail, we respect your privacy and are committed to being transparent about how we communicate with you via mobile devices. This Mobile Policy explains how we use SMS and other mobile messaging to keep you informed.
Consent to Receive Messages
By providing your mobile phone number and opting in, you agree to receive text messages (SMS) from The Tailored Tail. These messages may include:
- Order confirmations and shipping updates
- Exclusive promotions, discounts, and special offers
- New product announcements
- Reminders and alerts related to your account or orders
Message Frequency
Message frequency may vary. You can typically expect to receive 2–4 messages per month, though this may increase during promotional periods or sales events.
Message & Data Rates
Standard message and data rates may apply depending on your mobile carrier and plan. The Tailored Tail is not responsible for any charges incurred from your mobile provider.
How to Opt Out
You can unsubscribe from our mobile messages at any time by:
- Replying STOP to any text message you receive from us
- Contacting us directly at hello@thetailoredtail.com
After opting out, you will receive one final confirmation message. You will not receive further promotional SMS messages unless you opt back in.
How to Get Help
If you need assistance, reply HELP to any of our messages or contact us at our Contact page.
Your Privacy
Your mobile number and personal information will never be sold or shared with third parties for their own marketing purposes. All data is handled in accordance with our Privacy Policy.
Changes to This Policy
We may update this Mobile Policy from time to time. Any changes will be posted on this page with an updated effective date. Continued use of our mobile messaging services constitutes your acceptance of the updated policy.
Effective Date: August 2026
Questions? Contact us here.